Welcome
Dear Patient,
Thank you for visiting our Emergency Medical Services web site. The statement you have received is for an ambulance transport provided to you or a family member by
Bellevue Fire Department.
You may find the following information helpful.
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Basic Life Support (BLS) Transport
The Bellevue Fire Department exists to assist the public in the protection of life and property by minimizing the impact of fire, medical emergencies, and potential disasters or uncontrolled events that affect the community and environment.
Click the download link at the right for some information concerning Basic Life Support Transport.
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Frequently Asked Questions
Basic Life Support (BLS) Transport User Fee
The download link at the right contains answers to some of the common and most frequently asked questions concerning the BLS Transport User Fee.
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Insurance Information
If we do not have insurance information, a request was included with your statement.
If we have insurance information, the insurance company has been billed and the statement reflects any remaining balance that may be due.
If there is any other insurance that can be billed, please provide us with that information. You may download and fill out the insurance information form to the right and mail, fax or email a scanned copy of it to the billing service department.
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Financial Assistance
Financial Assistance is available to those who are eligible. If you or your family’s annual income is at or below the national poverty guidelines for this area, an application may be downloaded using the link to the right.
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Payment Options
Credit Card/eCheck
A convenience fee will apply when making payments by credit card or eCheck. For credit cards, the fee is 2.95% of the invoice amount (Minimum Transaction Amount: $2.00). For eChecks, the fee is $3.00.
(NOTE: You will be asked for information appearing on your invoice/statement, so it should be readily available. Verify that
Bellevue Fire Department
appears in the upper left corner of your invoice/statement.)
- ONLINE: To make an online payment, click the Payment icon to the right.
(NOTE: You must have a valid email address to use the online option)
- PHONE: To make a credit or debit card payment over the phone, contact our Billing Services department at (800) 238-9398.
Check/Money Order
Please mail checks or money orders to:
Bellevue Fire Department
P.O. Box 3510
Silverdale, WA 98383
Other Payment Arrangements
Please contact our Billing Service department at (800) 238-9398 if you wish to make other payment arrangements.
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Notice of Privacy Practices
The Bellevue Fire Department (BEFD) is required by law to maintain the privacy of certain health care information known as Protected Health Information or PHI, and to provide you with a notice of our legal duties and privacy practices with respect to PHI.
A copy of this notice may be seen by clicking the download link to the right.
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Consumer Rights
Notice
In
Washington
State, when you
get emergency
care or are
treated by an
out-of-network
provider at an
in-network
hospital or
ambulatory
surgical center,
you are
protected from
surprise billing
or balance
billing for
amounts beyond
patient
responsibility
under your
medical
insurance plan.
Please see your
Consumer Rights
on Balance
Billing in the
document on the
right.
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How to Contact Us
For more information or to make payment arrangements, please contact our billing department at the phone number, fax number or email address provided below:
1) Call our billing service department at (800) 238-9398. Please refer to the account number located on the top section of your statement.
2) Email a response to our request for insurance information form or any questions you may have to the following email address:
bellevuefd@emspatient.com *
3) Fax documents to the
Bellevue Fire Department
billing service department:
Fax # (360)
394-7094.
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