South Whatcom Fire Authority

Welcome, and thank you for visiting the South Whatcom Fire Authority billing portal. We understand that a bill for emergency care can be stressful, and we are here to help you understand and resolve it.

The statement you received is for emergency medical transport provided to you or a family member. If we had your insurance information on file, your insurance company has already been billed and your statement reflects any remaining balance that may be your responsibility. The sections below explain your payment, insurance, and financial-assistance options.

Credit Card / ACH: You will be asked for information from your invoice/statement, so have it available. Any convenience fee that applies is shown on the secure payment page before you confirm.

Check / Money Order: Mail to the address in the Contact section.

Phone: To pay by card over the phone, contact our billing department.

Please check your invoice/statement for an IMPORTANT MESSAGE section at the top. If we do not have your insurance information, or need a signature, a request was included with your statement. If there is other insurance that can be billed, download and complete the insurance information form and mail, fax, or email a scanned copy to the billing department.

Why did I receive a bill for an ambulance?

How do I update my insurance information?

For more information or to make payment arrangements, please contact our billing department using the details below. Please refer to the account number on the top section of your statement.

In Washington State, when you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing for amounts beyond your patient responsibility under your medical insurance plan.

Please see your Consumer Rights on Balance Billing in the document below.